J.D. Power
GM Tops J.D. Power IQS Thanks To Old Cars and Not Actually Measuring Quality
Yesterday's news that GM had topped the J.D. Power and Associates Initial Quality Survey (IQS) came as a surprise to many observers. GM earned a well-deserved reputation over...
J.D. Power Initial-Quality Scores Show Some Surprises, Some Non-Surprises
It's time again for automakers to brace themselves for the release of the J.D. Power and Associates 2012 Intial Quality Scores. These rankings, which document customer-reported...
Lincoln Tops Lexus in Vehicle Dependability, But…
By Chris Haak J.D. Power and Associates has released its annual vehicle-dependabilty study results. In this year's survey, the perennial top brand, Lexus, was knocked off its...
Ford and Honda Tops In Customer Retention Study
According to the annual customer retention study conducted by J.D. Power and Associates, the Ford and Honda brands each managed to retain 62 percent of their buyers during 2010,...
China’s 2010 Auto Sales Could Top 18 Million
By Chris Haak Fresh from snatching the title of the "world's largest new-vehicle market" from the US last year, China's new-vehicle sales could top 18 million vehicles by the end...