Long Term Tests
Ford Doubles Down on MyFord Touch, Will Extend Warranties
Ford's beleaguered MyFord Touch system will continue to live on, but Ford has tacitly acknowledged that it's causing the company serious problems. Due to falling satisfaction...
29 Nov, 12
Lincoln Tops Lexus in Vehicle Dependability, But…
By Chris Haak J.D. Power and Associates has released its annual vehicle-dependabilty study results. In this year's survey, the perennial top brand, Lexus, was knocked off its...
20 Mar, 11
Not All New Cars are Better Than Their Old Models
By Chris Haak A typical pattern in the life cycle of products in a competitive market is that a new product will be introduced, and it will be incrementally better than the one...
16 Mar, 11
GM Goes Back to the Drawing Board on Quality
By Chris Haak 11.20.2009 After years of insisting to journalists and the general public that its vehicles had quality on par with its rivals, and that the problem was, instead,...
20 Nov, 09